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iPhone/iPad Frequently Asked Questions
How do I Backup/Restore my data using iTunes File Sharing?
To backup your data:
Connect your device to your Mac/PC
Once iTunes recognizes your device, select the device from the list.
Next click the “Apps” tab and scroll down until you see “File Sharing”
Select the “Organize, Send” from the “Apps” list
In the "Organize, Send Documents" list select all files
Then press the "Save to.." button to save it to your computer.
To restore your data:
Connect your device to your Mac/PC
Once iTunes recognizes your device, select the device from the list.
Next click the “Apps” tab and scroll down until you see “File Sharing”
Select the “Organize, Send” from the “Apps” list
Next press the "Add.." button to copy the files from your computer to the device